Weather Hotels Maps Museums Nightlife Photos Restaurants Attractions Things to Do 

How to Contact the U.S Embassy, Moscow

U.S Embassy Moscow   Address
Novinskiy Bulvar 21, 
Moskva 123242 
Tel: 7-095-728-5000  / (fax) 7-095-728-5090 
( Moscow is 8 hours ahead of Washington )
After hours emergencies : 7-095-728-5990

 

The U.S Embassy, Moscow and its constituent posts in St. Petersburg, Vladivostok, and Yekaterinburg provide a range of services to American citizens in Russia. The Consular Section at each post is staffed by at least one American officer as well as American and/or Russian staff who can help Americans with a variety of problems and issues which confront visitors to Russia. The basic services offered at all consular offices are the same; this page focuses on the U.S. Embassy in Moscow.

Please contact our consulates for further information on their procedures. Please keep in mind that any information provided about services offered by the Russian government or other organizations is subject to change without notice.

The American Citizen Services Unit (telephone (7) (095) 728-5577 is open Monday through Friday from 9:00 a.m. to 12:00 p.m. and 2:00 p.m. to 4:00 p.m., , except on Russian and American holidays. In the event of an emergency, American citizens may telephone (7) (095) 728-5577 anytime from 9:00 a.m. to 6:00 p.m., Monday through Friday. After 6:00 p.m., please call the U.S Embassy, Moscow duty officer at (7) (095) 728-5000. (Moscow is 8 hours ahead of Washington).
Please note that passport, notarial, and other fees are payable in dollars, rubles, U.S. dollar travelers checks, or credit cards. Personal checks are not accepted.

 

Passport Services at the U.S Embassy, Moscow

Americans should safeguard passports as they would any other valuable. Come to the ACS Unit from 9:00 a.m. to 12 noon and from 2:00 p.m. to 4:00 p.m.. to replace a lost, stolen, or expiring passport. If possible, bring with you: identification (especially photo id.), a birth or naturalization certificate, your expiring passport (or a copy), and two passport size photos. In emergency cases, we can issue a passport the same day. Routinely the U.S Embassy, Moscow collects passport applications and mails them to the US for processing. New digitized passports are returned to the Embassy in 10-14 days. A new passport costs $55, a replacement passport if if the previous passport was stolen, lost, mutilated cost $55 plus $30 execution fee. First adult  passport costs $55 plus $30 execution fee.

 

Passport Services for Minors at the U.S Embassy, Moscow

To enhance accurate identification of applicants and aid in the prevention of international child abduction and trafficking, significant changes have been made in the processing of passports for minors (children who have not yet reached their 16th birthday). Step by step instructions on the U.S Embassy web site are available to obtain a first time or renewal passport for your child.

 

Registration

All U.S. citizens residing in Russia are encouraged to register with the nearest U.S. Consulate or Embassy. Registration allows to: replace your passport quickly if it is lost or stolen; contact you in case the Embassy or your relatives need to pass you an emergency message and release information about you to others in accordance with your wishes (as stipulated by the U.S. Privacy Act of 1966). To register, you may send by fax or email a copy of your U.S. passport and fill out a simple form. Remember, registering with the appropriate consular office upon arrival greatly facilitates our ability to locate you in the event of an emergency.

 

What the U.S Embassy, Moscow Cannot Do

•  Give or lend money, or guarantee or cash any kind of check;

•  Provide legal advice or represent either party in a civil or criminal case;

•  Act as an agent or intermediary in private financial transactions;

•  Provide information on U.S. citizens without their written consent or trace missing persons in the U.S. ; and,

•  Provide formal American Citizen Services to individuals who are not U.S. citizens, such as U.S. Legal Permanent Residents.

 

Helpful Hints -- Russian Customs Regulations

Starting March 15, 2003 Russian residents and non-residents (foreigners) are allowed to export up to 3,000 U.S. dollars without providing a customs declaration or proof of how the money was obtained. Residents and non-residents may also export up to 10,000 U.S. dollars by simply filling out a customs declaration upon exit. More than 10,000 U.S. dollars can be exported upon proof that it was imported into Russia legally (a stamped customs declaration or proof of a legal bank or wire transfer).

Generally speaking, you should obtain a receipt for all items of value — including caviar — purchased in Russia. Furthermore, old artifacts such as icons, samovars, rugs, and antiques must have a certificate indicating that they have no historical value. You may be able to obtain this certificate from the store that sold the item or from the Ministry of Culture. For further information, please call Russian Customs at (095) 265-6628 or 208-2808 ( Moscow is 8 hours ahead of Washington ).